Service Management - Helpdesk
Delight your customers with first-class service management
YOUR BUSINESS | YOUR CLOUD | YOUR TERMS
The secret to satisfied customers across the board lies in professional service management. How your company deals with matters such as refunds and orders is vital to the integrity of your long-term customer relationships. CAS genesisWorld provides clever additional functions that allow you to manage all your important customer information centrally and clearly. This makes your reaction times quicker, your internal processes more effective and your customers more satisfied.
Helpdesk module – clever functionality
Help to build trust and confidence with your customers. You will find all the important support tools for the service and support area included in the optional Helpdesk module.